Palms casino theater movies11/22/2023 ![]() I said that it was false advertising to continue posting the specials when customers cannot obtain what was being advertised. ![]() After speaking with the manager he recited "I'm sorry but that offer is no longer available." When I said the offer is still being advertised, he quickly responded that Marketing was "working in it." While I really didn't need the beverage or popcorn, it was the principle of their actions. I was directed to Club Palms where one of the managers was on the phone and she rudely told another employee to get the other manager. At this point I asked to speak with a manager. Trying to be patient and understanding, I realize that this employee is only the "messenger" with no authority to give us the popcorn and beverage. The employee shared that the advertisement was no longer valid and the $8 was only for the movie. ![]() After purchasing our tickets I inquired about the beverage & popcorn. Last week my son & I specifically drove to this theater because of the special price. On an external wall near the entrance of the Palms/ Brenden Theaters, there is an advertisement promoting $8 Thursday's that included 1 ticket, 1 beverage, & 1 popcorn. ![]()
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